Ring groups are a great way of making sure that a call to your business is never missed. You can divert a call coming in to several numbers until the call is answered. The first person to pick up the phone is the person that takes the call. This is great for offices, or even for mobile phones if staff or members of your team are on the move.
Hunt groups are similar in that they will ring at multiple numbers until the call is answered, but instead of diverting to all numbers at once, it will call at each number individually and transfer if the call is not answered. This way, you can establish a hierarchy with team members and set the order in which you want the call to ring through. For example, if the line that the call is being diverted to (line 1) is busy, the call will be diverted to line 2, and if this is busy it will go to line 3 and so on.
Both ring groups and hunt groups are a professional solution for ensuring that business calls are not missed and that your clients and customers can always get through to a representative of your business.
Call Management Packages
|Fax to Email|
|Voicemail to Email|
|Missed Call Reports|
|Time of Day Routing|
Ring through to several destinations from one line
Never miss an important business call again
Increases call handling capability
Allows for flexibility
Our support team can help simplify your operations and get set up
with the right solution to meet your business needs.